RETURN POLICY
Last updated December 06, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging and Price Tags Should Not Remove, and visit our showrooms to the following address:
1. Kelani Handlooms
6 A,
Fife Road,
Colombo 5
2. Kelani Handlooms
No 1110/2,
New parliament Road,
Battaramilla
Please note, you will be responsible for all return shipping charges.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least one (1) days from the receipt of your item to process your exchange.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. Please Note
● Sale items are FINAL SALE and cannot be refunded.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
Call – +94779202587
Email – sales@kelanifabrics.lk